· Best for facts and opinions
· Best for difficult and complicated messages.
· Can be revised, corrected and improved
· Useful when you need to keep a record
· Can be planned.
disadvantages of written
communication:
· You have to spend more time
· It can be expensive
· Without immediate computerization
· There are no clues to indicate in what mood you wrote
· Lacks heat
· It is difficult to be sure if the message was read
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